When selecting a message capture solution, organizations are typically choosing between two approaches: Native Message Capture and Governed App Message Capture.
SnippetSentry is built on a native capture architecture, allowing seamless, secure, and comprehensive message archiving—without disrupting how users communicate.
What’s the Difference?
| Feature | Native Message Capture (SnippetSentry) | Governed App Message Capture |
|---|---|---|
| User Experience | Users continue using iMessage, WhatsApp, or SMS without any changes. | Users must install and use a separate app to send and receive messages. |
| Compliance & Security | Captures messages in their original form—authentic and complete—for strong audit trails. | Risk of data gaps or compliance issues if users bypass the app. |
| Implementation | Seamless. No user action required. | Requires app installation, updates, and user onboarding. |
| Data Authenticity | High. Pulled directly from the source, including metadata. | May degrade if syncing issues occur. |
Why It Matters
Seamless User Experience
No training. No app switching. Users keep communicating the way they always have—SnippetSentry handles the rest.
Built for Compliance
Because messages are captured from the device itself (not passed through a third-party app), records remain intact and tamper-proof—meeting the highest standards for regulatory compliance.
Lower Support Burden
No extra steps or new software means fewer support tickets, faster onboarding, and less friction for IT and compliance teams.
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