Overview
SnippetSentry supports capture and archiving for the most widely used mobile messaging platforms in regulated industries. All messages are captured in their native format, with full metadata and without requiring employees to change how they communicate.
Supported Channels
| Channel | Supported Features |
|---|---|
| iMessage | Native message capture, SMS forwarding (green bubbles), metadata |
| Capture of 1:1 and group messages, media attachments, reconnection monitoring | |
| SMS (Android) | Native SMS and MMS capture, real-time archiving |
Channel-Specific Notes
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iMessage: Users must enable Text Message Forwarding to ensure full SMS (green bubble) capture in addition to iMessage (blue bubble).
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WhatsApp: A connected device is required. SnippetSentry actively monitors for disconnects and automatically attempts recovery.
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Android: SnippetSentry captures native SMS and MMS.
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